Course Description

This self-directed web based training provides the information necessary on how to submit ASR's for Ethernet Virtual Circuits for Metro Optical Ethernet service. It is a comprehensive view of the field requirements and the process involved in submitting the ASR.

Course Objectives

The course goal is to provide the information necessary for CLEC, Resellers, IXCs, Wireless, and ILEC customers to use the QORA™ GUI to submit ASRs. The course is benefit oriented, stressing ease of use, reduction of errors, and improvement of flow through, quality of orders, timeliness and FOC delivery. The web based training will include an overview, demonstration of the forms and fields required to submit an ASR for EVC.

Prerequisites

Read QORA™ User Guide.

Working knowledge of completing and submitting ASRs to Qwest for Qwest Metro Optical Ethernet Service and ordering UNI's.

Related Qwest training:

• ASR Private Line
• ASR CCSAC/SS7
• ASR LIS Trunking
• ASR Switched Access

Experience using web based, graphical user interfaces.

Audience

The target audience for the training is CLECs, Resellers, IXCs, Wireless, and ILECs. This training will assist you in the use of the QORA™ GUI to input Access Service Requests and allow you to be more effective in submitting Access Service Requests.

Course Length

This web based training course takes approximately 30 minutes to complete

Course Registration

The training course catalog is available to external customers and CLECs on the Qwest Wholesale Markets Customer Training Web site at: http://www.qwest.com/wholesale/training/coursecatalog.html.

To take the training, scroll through the Course Catalog until you find the listing "Ethernet Virtual Circuit (EVC) ASR Ordering." Click "Click Here to Register," complete the Registration Form, and click "Submit."

If you have any questions or comments regarding these training materials, please email Wholesale Markets Training and Development at cptrain@qwest.com.

This Course Last Updated: August 17, 2007
This Page Last Updated: August 17, 2007