| Online Dispute Management
(ODM)
Welcome to the Online Dispute Management (ODM) information
Web page. Here you will find a variety of information designed
to make using ODM easier and more efficient. ODM is a common
Web portal accessed via the Remote Control ordering system
that allows Qwest Wholesale national customers to enter, submit,
view, update, and cancel billing disputes.
System Access
Access ODM via Remote Control.
Note: ODM will be available via Remote Control beginning
December 6, 2004. Please use the available documentation and
training materials to become familiar with the ODM application.
Documentation and Training
The ODM documentation and online training course are designed
to describe and teach users how to use the ODM system.
Last Update: October 1, 2008  |
Customers with Disabilities | Servicio al Cliente en Español | Tariffs
