History Log

NOTE: Existing Resale Qwest DSL service was grandparented effective January 28, 2006 and will not be available as a new service. Likewise, ADSL compatible UBL is not available in new contracts executed on the Negotiations Template after March 19, 2007. CLECs who sign the new contract will be able to maintain their existing ADSL Compatible UBLs until they are disconnected. No new ADSL Compatible UBLs can be ordered under this new contract. For information on alternative UNE products, contact your Qwest Sales Executive.

Product Description

Unbundled Local Loop Asymmetric Digital Subscriber Line (ADSL) Compatible Loop is an unbundled 2-wire metallic facility that establishes a transmission path between a Qwest Central Office (CO) Distribution Frame or equivalent and the loop demarcation point at an end-user premises. ADSL Compatible Loop is provided with the following characteristics:

• Metallic, Exchange cable facilities without Qwest active or passive equipment
• Facilities without Load Coils or Build out Capacitance
• Possibility of mixed gauges of cable
• Facilities that may have limited amounts of remaining Bridged Tap

General information regarding Unbundled Local Loop products is located in Unbundled Local Loop – General Information.

Product Diagram

Availability

ADSL Compatible Loop is available where facilities exist throughout Qwest's 14-state local service territory.

Terms and Conditions

General Interconnection Agreement, regulations and policy information for ADSL Compatible Loop is described in the Terms and Conditions section of Unbundled Local Loop - General Information

Technical Publications

Technical characteristics, including network Channel/Network Channel Interface (NC/NCI™) codes are described in Technical Publication, Interconnection - Unbundled Loop, 77384.

Pricing

Rate Structure

Recurring charges are comprised of the following rate elements:

• ADSL Compatible Loop
• Interconnection Tie Pair (ITP), per connection

Recurring charges are billed on a month-to-month basis. Nonrecurring charges are billed at the time service is rendered. Term contracts are not available.

Nonrecurring charges depend on the Installation option chosen. Nonrecurring charges are billed at the time service is rendered. Term contracts are not available. A nonrecurring charge applies to the installation of service(s) and in some states a disconnect service(s) charge will apply.

Additional charges can apply. See Rate Structure under the Pricing section of Unbundled Local Loop - General Information.

Rates

Rates are available in Exhibit A or the specific rate sheet in your Interconnection Agreement. If there are elements that are not in your Interconnection Agreement, contact your Qwest Service Manager.

Tariffs, Regulations, and Policies
Tariffs, regulations and policies are located in the state specific Tariffs/Catalogs/Price Lists.

Optional Features
There are no optional features available with ADSL Compatible Loop.

See Features/Benefits.

Product Prerequisites
If you are a new Competitive Local Exchange Carrier (CLEC) and are ready to do business with Qwest, view Getting Started as a Facility-Based CLEC. If you are an existing CLEC wishing to amend your Interconnection Agreement or your New Customer Questionnaire, additional information is located in the Interconnection Agreement.

Pre-Ordering

General pre-ordering information is described in the Pre-Ordering Overview. The Interconnect Mediated Access (IMA) User's Guide specifically details the information applicable to pre-ordering functions.

Loop Qualification

The Interconnect Mediated Access (IMA) User's Guide together with the Loop Qualification Raw Loop Data and CLEC Job Aid detail the information applicable to pre-ordering functions.

Qwest strongly recommends use of pre-ordering functionality to assist in achieving increased service request flow through and accuracy, which will result in reduced service request rejects.

The following activities may need to be performed by you in preparation for the issuance of the service request:

• Validate address
• Check facility availability
• Validate Connecting Facility Assignment (CFA)
• Review Customer Service Record (CSR)
• Loop Qualification - Query Unbundled Loop
• Query Raw Loop Data (RLD)

Information about the IMA based loop qualification queries are available in the IMA User's Guide or the Pre-Ordering Overview. The IMA Loop Qualification and Raw Loop Data-CLEC Job Aid is a web-based training course designed to provide valuable information and instructions on how to use and interpret IMA-based loop qualification queries and the raw loop data queries.

These activities will enable you to verify the type of facility and the loop make-up of the Unbundled Local Loop, which will assist you in identifying the appropriate service request intervals located in the Service Interval Guide (SIG).

Additional pre-ordering information is available in the Pre-Ordering section of Unbundled Local Loop - General Information.

Ordering

General ordering activities are described in the Ordering Overview and in the Ordering section of Unbundled Local Loop - General Information.

Unbundled Local Loop Installations Options:

Six installation options are available for Unbundled Local Loop. Detailed information about the different installation options is available in the Ordering section of Unbundled Local Loop - General Information.

Circuit ID (ECCKT)

ADSL Compatible Loops are assigned with Circuit Identification numbers. Detailed information about the Circuit Identification number format is available in the Ordering section of Unbundled Local Loop - General Information.

Conditioning

ADSL Compatible Loop may require conditioning (removal of Load Coils and/or Interfering Bridged Taps). Specific information on loop conditioning is available in the Ordering section of the Unbundled Local Loop - General Information.

Required Forms and Activity Types

ADSL Compatible Loop service requests are submitted using the following Local Service Ordering Guidelines (LSOG) forms.

• Local Service Request (LSR)
• End User (EU)
• Loop Service (LS)
• Directory Listing (DL), if applicable

Field Entry requirements are described in the LSOG. Valid LSR ACT types are described in the Ordering section of Unbundled Local Loop - General Information.

Service requests should be placed using Interconnect Mediated Access (IMA) Extensible Markup Language (XML), IMA Graphical User Interface (GUI), or faxed to (888) 796-9089.

A Design Layout Record (DLR) request is described in the IMA XML Network Disclosure Document and the IMA User's Guide.

Provisioning and Installation

General provisioning and installation activities are described in the Provisioning and Installation Overview and in the Provisioning and Installation section of Unbundled Local Loop - General Information.

Firm Order Confirmation (FOC) intervals are located in the SIG.

A jeopardy occurs on a service request if a condition exists that threatens timely completion. Jeopardy notifications are described in the Provisioning and Installation Overview.

Cooperative Testing information is available in the Provisioning and Installation section of Unbundled Local Loop - General Information.

Performance testing available on ADSL Compatible Loop includes:

• No Load Coils, Opens, Grounds, Shorts, Noise, or Foreign Volts
• Insertion Loss at 1004 Hertz (Hz)

Transmission performance parameters and limits are available in the Technical Publication, Interconnection - Unbundled Loop, 77384.

Loss and Completion Reports are generated based on loss and gain account activity. Loss and Completion Reports are described in Billing Information – Additional Outputs – SMDR, Completion Report, Loss Report.

Spectrum Management information is available in the Provisioning section of Unbundled Local Loop - General Information.

Service request can be rejected for various reasons. Error and rejection notifications are described in the Ordering Overview.

Hours of Operation

Installation hours are described in the Provisioning and Installation section of Unbundled Local Loop – General Information.

Maintenance and Repair

General maintenance and repair activities are described in the Maintenance and Repair Overview.

Billing

Customer Records and Information System (CRIS) billing is described in Billing Information - Customer Records and Information System (CRIS).

Training

Local Qwest 101 "Doing Business With Qwest"

• This introductory web-based training course is designed to teach the Local CLEC and Local Reseller how to do business with Qwest. It will provide a general overview of products and services, Qwest billing and support systems, processes for submitting service requests, reports, and web resource access information. Click here for Course detail and registration information.

Unbundled Loop (UBL)

• This instructor-led process and systems training course is designed to introduce and teach the Unbundled Loop (UBL) products, instructing CLECs on how to request service for Unbundled Loops. This course will provide an overview of the current UBL products, and address the PreOrder, Order, Post-Order, Provisioning, Billing and CEMR Maintenance and Repair. Click here to learn more about this course and to register.

IMA "Hands On"

• This introductory instructor-led training course teaches you how to use Qwest's IMA Graphical User Interface (GUI) to order wholesale products. You will experience interactive software demonstrations and participate in hands-on practice sessions to familiarize yourself with the IMA GUI system. Click here to learn more about this course and to register.

Directory Listing Providers Business Procedures

• The Directory Listing Providers Business Procedures describes Qwest processes and business rules for working with you to establish and maintain directory listing information throughout Qwest's 14-state local service territory. You provide end-user directory listing information to Qwest to ensure that the end-user listings in Qwest's listing database are current and accurate. This makes your listings available to Qwest's Directory Assistance (DA) and for publication in published directories based on contractual agreements. Maintaining a comprehensive listing database, regardless of each end-user's Local Service Provider, ensures that end-users have access to complete DA Information and the option to appear in a published White Page Directory. Click here to learn more about this course and to register.

Interconnect Mediated Access (IMA) Directory Listing Training

• This course introduces the participant to the IMA functionality as well as the processes that need to be followed to establish, change and/or delete directory listing information. The participant will review the resources available to assist with Directory Listing questions and processes. A significant amount of time will be spent reviewing Qwest listing business rules and how to complete an Ordering and Billing Forum (OBF) Directory Form via IMA. Click here to learn more about this course and to register.

View additional Qwest courses by clicking on Course Catalog.

Contacts

Qwest contact information is located in Wholesale Customer Contacts.

Frequently Asked Questions (FAQs)

This section is currently being compiled based on your feedback.

Last Update: April 21, 2008

NC/NCI™ is a Trademark of Telcordia Technologies, Inc.