History Log

If you are a Qwest Resale – Non Facility Based Competitive Local Exchange Carrier (CLEC) customer, use the menus below to find Product, Service and Business Procedure information.

New Customers

If you are new to the interconnection business, and considering interconnecting with Qwest as a CLEC within our 14-state local service territory, you have two choices as to how we conduct business based on the following criteria:

Resale – Non Facility Based CLECs purchase Qwest's products and services, at a resale rate either through a separate negotiated agreement with Qwest or a tariff, and resell these products and services to their end-users. I want to do business as a Resale – Non Facility Based CLEC - Let's Get Started!

External Documentation Requests Process & CLEC External Process Clarification Request

Would you like Qwest to clarify language about an existing process? Is there an existing process that you need to see documented? Or, do you need to notify Qwest about an unintentional change to an undocumented or documented existing process?

Click Here to View the Qwest External Documentation Requests Process & CLEC External Process Clarification Request Forms and User Guides.