History Log

Product Description

I-Called® is a Pay Per Use service that allows callers, who encounter a ring no answer condition, to record their name and telephone number for future delivery to the called party.

Blocking is available, at no charge, for I-Called.

After 30 seconds of a no answer condition (approximately six rings), the calling party will hear an announcement explaining to them that for a charge, they can leave a message with their name and telephone number for future delivery to the called party.

• If the called party has an answering machine or Voice Messaging Service, the machine or Voice Messaging Service must intercept the call within 30 seconds, or I-Called will be offered to the calling party.
• If I-Called is offered to the calling party, and the called party's, answering machine or Voice Messaging Service "picks up" during the announcement, I-Called will be halted and the connection completed between the calling and called party (or answering machine/Voice Messaging Service).
• If you are dialing into a modem and the connection is not made within 30 seconds, the I-Called service could be offered. This will not halt the connection from being made. The I-Called message plays over the rings and is only offered once. If the caller doesn't activate the service, the connection will continue to be processed.
• Once the calling party accepts the I-Called offer by pressing "2", the connection to the called party is terminated and the process of recording name and number begins. If the calling party chooses to use I-Called, they have 15 seconds to record their name and telephone number for future delivery.

If the calling party chooses to use I-Called, they have 15 seconds to record their name and telephone number for future delivery.

If they exceed 15 seconds, they will be prompted to record a shorter message.

When the called party answers the I-Called call, they will hear a message introducing the I-Called service.

• Pressing the # key will skip the introduction and go directly to the I-Called message.
• I-Called service includes the day and time the message was recorded.
• The called party can listen to the message two times.
• Message delivery is attempted every 1/2 hour for 12 hours and then three times a day for the next three days, or until the called party picks up the message.
• Message delivery is attempted from 9 AM to 9 PM, seven days a week, 365 days a year.

I-Called Blocking is available for the Calling Party (Originating Blocking) and the Called Party (Terminating Blocking).

• Originating Blocking prevents I-Called from being offered as an option from the called from number. Originating Blocking is a per line block.
• Terminating Blocking prevents I-Called messages from being delivered to the called to number.
• Terminating Blocking is a per number block.
• Terminating Blocking can be added to any Qwest prefix.

If the Called Party has custom ringing numbers and wants to block I-Called delivery on Custom Ringing Service, the custom ring numbers must also have Terminating Blocking.

Availability

I-Called is available where facilities exist throughout Qwest's 14-state local service territory. Check specific Tariffs/Catalogs/Price Lists for state availability.

I-Called is offered to residential and business (POTS) originating callers in select DMS-100 offices. I-Called is also offered to residential (POTS) originating callers in select 5ESS offices.

I-Called is not offered on:

• Calls to 800, 877, 888, 900 or 976 numbers
• Calls from Rotary Telephone Equipment

Terminating I-Called blocking is available on all dialable telephone number service in all states, except 800, 877, 888, 900 or 976 numbers.

Although I-Called is available in certain DMS-100 and 5ESS offices only, for ease of ordering, originating I-Called Blocking is available on all residential and business (POTS) services.

Additional information can be found in the Pre-Ordering Overview.

Compatibility & Restrictions

Feature/Service	Rules/Restrictions
Call Rejection	If the calling party is on a Call Rejection list, the call will be rejected before I-Called is activated.
Call Waiting	Compatible
Call Waiting ID	If the Call Waiting call is not answered within 30 seconds, the I-Called message will be offered to called party. When I-Called delivers the message to the called party, the display on the Caller ID unit is I-Called and will display the telephone number that delivered the I-Called message. If the displayed number is called, a message will be played explaining that the caller has reached the I-Called service.
CallCurfew®	I-Called calls will not be completed if the called party has CallCurfew. The calling party will hear the I-Called announcement and can activate the service. If the called party has CallCurfew, a message will be played advising the calling party that I-Called service cannot deliver name and number to the called party. The calling party will be advised that there is no charge.
Caller ID	When I-Called delivers the message to the called party, the display on the Caller ID unit is I-Called and will display the number that delivered the I-Called message. If the displayed number is called, a message will be played explaining that the calling party has reached the I-Called service.
Caller ID with Privacy +™	I-Called calls will not be completed if the called party has Caller ID with Privacy +. The calling party will hear the I-Called announcement and can activate the service. If Privacy + is on the line, a message will be played advising the calling party that the I-Called service cannot deliver name and number to the called party. The calling party will be advised that there is no charge.
Custom Ringing Service	Compatible
Do Not Disturb	I-Called calls will not be completed if the called party has Do Not Disturb. The calling party will hear the I-Called announcement and can activate the service. If Do Not Disturb is on the line, a message will be played advising the calling party that the I-Called service cannot deliver name and number to the called party. The calling party will be advised that there is no charge.
Hunting	Compatible
Last Call Return	Last Call Return can be activated to the number that delivers the I-Called message to the called party. The caller that activated Last Call Return will hear a message explaining that they have reached the I-Called service. Last Call Return Pay Per Use will bill for the activation.
No Solicitation®	I-Called calls will not be completed if the called party has No Solicitation Service. The calling party will hear the I-Called announcement and can activate the service. If No Solicitation is on the line, a message will be played advising the calling party that the I-Called service cannot deliver name and number to the called party. The calling party will be advised that there is no charge.
One Number Services	Compatible
Qwest Call Queuing	Previously referred to as NextConnects. I-Called calls will not be completed if the called party has Qwest Call Queuing. The calling party will hear the I-Called announcement and can activate the service. If Qwest Call Queuing is on the line, a message will be played advising the calling party that the I-Called service cannot deliver name and number to the called party.
Qwest Digital Subscriber Line (Qwest DSL™)	Compatible
Qwest Stand-By-Line™	Compatible
Security Screen®	I-Called calls will not be completed if the called party has Security Screen. The calling party will hear the I-Called announcement and can activate the service. If Security Screen is on the line, a message will be played advising the calling party that the I-Called service cannot deliver name and number to the called party. The calling party will be advised that there is no charge.
SingleNumber™ Service	I-Called calls will not be completed if the called party has SingleNumber Service. The calling party will hear the I-Called announcement and can activate the service. If SingleNumber Service is on the line, a message will be played advising the calling party that the I-Called service cannot deliver name and number to the called party. The calling party will be advised that there is no charge.
Voice Messaging Service	If the called party has a Voice Messaging Service, the Voice Messaging Service must intercept the call within 30 seconds, or I-Called will be offered to the calling party. If I-Called is offered to the calling party, and Voice Messaging Service "picks up" during the announcement, I-Called will be halted and the connection completed between the calling and called party (or Voice Messaging Service). Once the calling party accepts the I-Called offer by pressing "2", the connection to the called party is terminated and the process of recording name and number begins. The ring cycle for voice mail should be set to six or less to avoid I-Called being offered to the calling party .

Pricing

Rate Structure
I-Called is billed on a Pay-Per-Use basis. Billing will not be generated if I-Called is blocked at the terminating end.

Rates
Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

Ordering Rules

Additional information on ordering can be found in the Ordering Overview.

Feature Activity Types (Action Codes)
The valid Feature Activity Types are:

• D = Disconnect
• N = Add

NOTE: When changing from one feature to another, use N and D Feature Activity Types.

Feature Codes (USOCs)

I-Called is a pay per use feature automatically made available with compatible product types in certain CO switch types. See Availability. USOC CDOBO provides originating I-Called blocking. USOC CDOBT provides terminating I-Called Blocking.

Feature Detail (FID and Data Requirements)
Include the FID TN and the 10-digit telephone number in the Feature Detail when the account is multi-line; e.g., N CDOBO /TN NPA-nnn-nnnn.

Adding I-Called Blocking
This feature is ordered by including:

• Feature Activity Type N and the appropriate USOC from the Feature Code table

Removing I-Called Blocking
This feature is removed by including:

• Feature Activity Type D and the appropriate USOC

Last Update: March 29, 2003

CallCurfew®, Centron®, DID®, I-Called®, No Solicitation® and Security Screen® are Registered Trademarks of Qwest Communications International, Inc.
Caller ID with Privacy+™, Qwest DSL™, Qwest Stand-By-Line™ and SingleNumber™ are Trademarks of Qwest Communications International, Inc.
DMS™ is a Trademark of Nortel Networks