8XX Database Query Service - V6.0
History Log
Product Description
Qwest 8XX Database Query Service is an originating service that forwards your end user's dialed 8XX-NXX-XXXX calls to a toll carrier based on the dialed 8XX number. When an 8XX call is originated by your end user, your Service Switching Point (SSP) Signaling System 7 (SS7) equipped end office sends an 8XX query to the Qwest 8XX Service Control Point (SCP) through the Qwest Signaling Transfer Point (STP). The Qwest SCP performs the carrier identification function based on the dialed digits to determine the toll carrier trunk group to which the call should be routed in accordance with the SMS/800™ database information residing in the Qwest SCP. The SCP transmits results of the carrier identification function, including the Carrier Identification Code (CIC) and any vertical feature(s) associated with the 8XX number, back to your SSP through the Qwest STP.
Alternatively you may send the call unqueried to the Qwest access tandem. Qwest will do the query and you will be billed for the query.
Call routing information in the SMS/800 database reflects the desires of the owner of the 8XX number as entered in the SMS/800 database by its chosen Toll-Free Responsible Organization (Resp Org). The cost of the 8XX Database query will be billed to the CLEC whose switch launched the 8XX database query.
Customer Responsibilities
You must order access to the Qwest local STP (links and ports) prior to, or in conjunction with, 8XX Database Query Service.
Also, you must issue an Access Service Request (ASR) for 8XX Database Query Service Options Activation.
Availability
8XX Database Query Service is available where facilities exist throughout Qwest's 14-state local service territory.
Terms and Conditions
Terms and Conditions section does not apply to 8XX Database Query Service.
Technical Publications
Technical Publications section does not apply to 8XX Database Query Service.
Pricing
Rate Structure
Recurring charges are comprised of the following rate elements:
Per query charge to the 8XX Database
Nonrecurring charges are comprised of the following rate elements:
Point code activation charge
Additional rate structure information can be found in FCC Tariff #1 and the respective state access tariff.
Tariffs, Regulations and Policies
Tariffs, regulations and policies are located in the state specific Tariffs/Catalogs/Price Lists.
8XX Database Query Service pricing is located in the FCC1 Tariff Section 6
Optional Features
Plain Old Telephone Service (POTS) Translation-Delivers the 10-digit NPA-NXX-XXXX to you. This feature is provided if you enter the POTS number on the end-users record housed in the national 800/SMS database.
Call Handling and Destination-Allows variable routing options by specifying a single carrier, multiple carriers, single termination, or multiple terminations. Variable options include routing by:
- Originating NPA-NXX-XXXX
- Time of Day
- Day of Week
- Specific Date
- Allocation by Percentages
- Routing options are determined by routing information specified by the toll-free provider in the SMS/800 database.
Features/Benefits
| Feature |
Benefit |
| Enables end-users to place 8XX calls to over 22 million toll-free numbers |
Offer full range of services; generate network traffic; attract new end-users |
| Includes choice of two vertical features - POTS Translation and Call Handling and Destination |
Offer customized 8XX toll-free service |
| Is provisioned from Qwest Service Control Points |
Offer a highly reliable service of proven and dependable performers |
| Connections from Qwest's system to the national SMS/800 database have very seldom experienced congestion |
Modify service quickly — usually within 15 minutes |
Applications
You are initiating local service in several new markets and wants to ensure that your products and services are competitive with those of other local service providers in those same new markets. Realizing that use of toll-free calling is a large and growing market, you add 8XX service to your product line so that your end-users can place calls to over 22 million toll-free numbers across the country.
Implementation
Implementation section does not apply to 8XX Database Query Service.
Product Prerequisites
If you are a new CLEC and are ready to enter the Interconnection business with Qwest, please view the Getting Started as a Facility-Based CLEC web page.
Pre Ordering
General pre-ordering information is located in the Pre-Ordering Overview.
Requirements for pre-ordering are described in Local Service Ordering Guidelines (LSOG) Pre-Order.
8XX Database Query Service is offered via the Tariffs/Catalogs/Price Lists.
You must have SS7 connectivity either purchased from Qwest or an alternate provider.
8XX Database Query Service is provided via the SS7 connectivity.
If you participate in Qwest's 8XX Database Query Service, the translations necessary to access the 8XX database are communicated via the Link Data Sheet Common Channel Signaling Access Capability/Signaling System 7 (CCSAC/SS7) Pre Order Informaton) form. For additional information refer to the CCSAC/SS7 web site.
Ordering
Contact your Qwest Sales Executive to order 8XX Database Query Service.
Provisioning
Contact your Qwest Service Manager for information.
Maintenance and Repair
Contact your Qwest Service Manager for information.
Billing
Local Exchange Carrier Invoice System (LEXCIS) billing is described in Billing Information - Local Exchange Carrier Invoice System (LEXCIS).
Training
Local Qwest 101 "Doing Business with Qwest"
- This introductory web-based training course is designed to teach the Local CLEC and Local Reseller how to do business with Qwest. It will provide a general overview of products and services, Qwest billing and support systems, processes for submitting service requests, reports, and web resource access information. Click here to learn more about this course and to register.
View additional Qwest courses by clicking on Course Catalog.
Contacts
Qwest contact information is available in the Wholesale Customer Contacts.
Frequently Asked Questions (FAQs)
How long does it take to provision the 8XX Database Query Service?
The standard interval is 10 calendar days. More or less time may be required under certain circumstances; your Qwest Service Manager can inform you about those situations.
There are several ways of setting up access to the 8XX database. Which way is best?
That depends on your needs and goals for offering 8XX Database Query Service. Your Qwest Service Manager will be happy to help you review the options and help you select the best one for your needs.
Last Update: July 5, 2007
SMS/800™ is a Trademark of Ameritech Corporation
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