Change Management Process (CMP)

The Change Management Process (CMP) is intended to facilitate a discussion between CLECs* and Qwest about Product, Process or OSS Interface release changes, release life cycles, release notifications, communication intervals, and regularly scheduled CMP meetings. Team Members include CLEC and Qwest representatives who gather to review CLEC and Qwest Change Requests (CRs) and to discuss Qwest Notifications.

*Current CLEC Product, Process, or OSS Interface users, or those who have an agreed upon project work plan for implementing a Product, Process or OSS Interface, may submit change requests and participate in the CLEC Industry Team.

For additional CMP information, please download the following documents:

• Qwest Wholesale Change Management Process Document
• Qwest Service Center and Manager Roles in Relation to CMP

CMP Points of Contact (POCs)

• CMP POC List (Sort by Company, POC Type, POC Name)
• Update or Add CMP Point Of Contact Information