History Log

Doing business with Qwest as a Facility-Based Competitive Local Exchange Carrier (CLEC) is simple if you follow the steps listed below and use our detailed checklist as your guide.

The links on the left of this web page will guide you to additional background and procedural information that will be useful as you establish your relationship with Qwest.

Step 1

Start here to begin the process by downloading our Getting Started as a CLEC Checklist. You'll find a list of requirements and activities to start the process of becoming a Facility-Based CLEC.

Step 2

Obtain certification as a telecommunications provider by contacting the State Public Utility Commission or agency in the state(s) in which you will interconnect with Qwest.

• Arizona Corporation Commission
• Colorado Public Utilities Commission
• Idaho Public Utilities Commission
• Iowa Utilities Board
• Minnesota Public Utilities Commission
• Montana Public Service Commission
• Nebraska Public Service Commission
• New Mexico Public Regulation Commission
• North Dakota Public Service Commission
• Oregon Public Utilities Commission
• South Dakota Public Utilities Commission
• Utah Public Service Commission
• Washington Utilities and Transportation
• Wyoming Public Service Commission

Step 3

For Interconnection Agreements:
Contact the Manager ­ Interconnection Agreements by email, by telephone at 303-965-3029, or by fax at 303-965-3527 to begin negotiations.

• Qwest offers a Negotiations Template Agreement (NTA)
• You also have the option to "opt-in" to existing agreement(s), in its entirety. By opting-in to another CLECs' agreement, you assume the terms and conditions of that agreement, including the expiration date of that agreement. To review the approved, adoptable CLEC Agreements you can contact the Manager - Interconnection Agreements.
• You can also negotiate a new contract using the Qwest NTA.
• CO offers a Tariff for interconnections Services

For Commercial Agreements:
Contact the Manager - Commercial Agreements by telephone at 303-965-3029, or by fax at 303-965-3527 to begin negotiations.

• Qwest offers a Commercial Services Agreement(s) for your review.

The Negotiation Process, also available by selecting the Negotiation Process link on the left, provides detailed information about how you and Qwest will work through the negotiation process. Refer to Interconnection Agreement or Commercial Agreements to download, for your review, the appropriate agreement template(s) based on the state(s) you will be entering business as a Facility-Based CLEC.

Step 4

As a new customer, you will need to complete our New Customer Questionnaire so we know your unique needs. Refer to New Customer Questionnaire to download the most recent version of our New Customer Questionnaire. Contact your Qwest Sales Executive if you need assistance.

Step 5

Once your pending Interconnection or Commercial Agreement is in place, and you have completed the required sections identified in our New Customer Questionnaire, further define your Qwest relationship by completing the network interconnection activities outlined in our Getting Started as a CLEC Checklist.

Step 6

You have an opportunity to collocate anywhere within Qwest's 14-state local service territory. Qwest's advanced network and experience as a telecommunications provider can help give you a competitive edge using our points of interconnection as a CLEC.

Step 7

Once you have a signed Interconnection Agreement, pending Commission approval, or a Commercial Agreement and have completed all relevant sections of the Customer Questionnaires, you are ready to order the Qwest products and services that will best serve your end-users.

• Facility-Based CLEC Products and Services
  Visit our Facility-Based CLEC web site and select the View Products and Services drop-down menu, at the bottom of the page, to learn about our CLEC Products and Services. You can also review our Business Procedures by choosing a topic under the View Business Procedures drop-down menu.

• Opportunity For Earlier Ordering for Interconnection Agreements products
  As a Facility-Based CLEC you have an opportunity for Qwest to process your orders while your signed Interconnect Agreements are pending commission approval. Although our internal setup requirements to accept live orders are the same, the opportunity to begin earlier should not be ignored. Qwest will team with you to accomplish earlier ordering once you execute an Early Ordering Letter Agreement, (example) and complete your New Customer Questionnaire. To request an original Early Ordering Letter Agreement, contact your Qwest Interconnection Negotiator or your Qwest Sales Executive. Qwest will implement your request in the order in which the completed information was received.

Last Update: November 12, 2007