Internet Help

Windows Vista™

E-mail Support

• How do I set up a POP3 mail account in Windows® mail ? (PDF)
• How do I verify POP3 e-mail account settings in Windows® mail ? (PDF)
• How do I allow Windows® mail to send attachments ? (PDF)
• How do I set up a newsgroup account in Windows mail ? (PDF)

Wireless Internet

• How do I configure my computer for wireless internet? (PDF)
• How do I troubleshoot the wireless on my computer? (PDF)

Networking

• How do I add/remove a static IP address in TCP/IP? (PDF)
• How do I view basic network settings ? (PDF)
• How do I view advanced network settings (static IP) ? (PDF)

System Support

• How do I view the device manager ? (PDF)
• How do I work with the Ethernet Network Interface Card (NIC) ? (PDF)
• How do I ping from the command prompt ? (PDF)
• How do I change TCP/IP settings to dynamic ? (PDF)
• How do I use trace route from the command prompt ? (PDF)
• How do I turn off the USB power save option ? (PDF)
• How do I check "IPCONFIG" from the command prompt ? (PDF)

Dial-Up Support

• How do I set my modem to never dial a connection ? (PDF)
• How do I set up a new dial-up connection ? (PDF)
• How do I view dial-up modem settings ? (PDF)
• How do I view my current dial-up connection configuration ? (PDF)
• How do I connect using dial-up ? (PDF)
• How do I troubleshoot dial-up error codes ? (PDF)

Compatibility

• What Qwest modems and software are compatible with Windows Vista ? (PDF)

For additional Windows Vista support, please contact us or visit the Microsoft® Web site.

Windows® XP

Wireless Internet

• How do I configure my computer for wireless internet? (PDF)
• How do I troubleshoot the wireless on my computer? (PDF)

Network Support

• How do I view basic network settings? (PDF)
• How do I view advanced network settings? (PDF)
• How do I enable/disable a Network Interface Card (NIC)? (PDF)
• How do I add/remove a static IP address in TCP/IP? (PDF)
• How do I use Windows IP configuration (ipconfig)? (PDF)
• How do I use ping? (PDF)

Dial-Up Support

• How do I create a new dial-up connection? (PDF)
• How do I view my current dial-up connection configuration? (PDF)
• How do I turn off the automatic dial-up feature? (PDF)
• How can I tell if my modem is working? (PDF)
• How do I troubleshoot dial-up error codes? (PDF)

System Support

• How do I view the device manager? (PDF)
• How do I turn off the USB power-save option? (PDF)

Windows® 2000

Wireless Internet

• How do I configure my computer for wireless internet? (PDF)
• How do I troubleshoot the wireless on my computer? (PDF)

Network Support

• How do I view basic network settings? (PDF)
• How do I view advanced network settings? (PDF)
• How do I enable/disable a Network Interface Card (NIC)? (PDF)
• How do I add/remove a static IP address in TCP/IP? (PDF)
• How do I use Windows IP configuration (ipconfig)? (PDF)
• How do I use ping? (PDF)
• How do I use traceroute? (PDF)

Dial-Up Support

• How do I create a new dial-up connection? (PDF)
• How do I view my current dial-up connection configuration? (PDF)
• How do I turn off the automatic dial-up feature? (PDF)
• How do I view my modem settings? (PDF)
• How can I tell if my modem is working? (PDF)
• How do I troubleshoot dial-up error codes? (PDF)

System Support

• How can I tell which version of Windows 2000 I’m running? (PDF)
• How do I view the device manager? (PDF)

Windows® 98

Network Support

• How do I view my network settings? (PDF)
• How do I add/remove a static IP address in TCP/IP? (PDF)
• How do I uninstall and reinstall TCP/IP? (PDF)
• How do I use Windows IP configuration (ipconfig)? (PDF)
• How do I use ping? (PDF)
• How do I use traceroute? (PDF)

Dial-Up Support

• How do I create a new dial-up connection? (PDF)
• How do I view my current dial-up connection configuration? (PDF)
• How do I turn off the automatic dial-up feature? (PDF)
• How do I view my modem settings? (PDF)
• How do I uninstall and reinstall dial-up networking? (PDF)
• How do I troubleshoot dial-up error codes? (PDF)

System Support

• How can I tell which version of Windows 98 I’m running? (PDF)
• How do I view the device manager? (PDF)
• How do I view my system resources? (PDF)