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How do I set up my Qwest® Advanced Networking Modem with Wireless: 2Wire® 2700 HG manually?
Follow these step-by-step instructions (PDF).
Why isn't there a phone port on the back of my Qwest® Advanced Networking Modem with Wireless: 2Wire® 2700 HG?
Unlike the Actiontec® modems, the Qwest® Advanced Networking Modem with Wireless: 2Wire® 2700 HG doesn't have a built-in, filtered phone port. Instead, a "giveback" filter (shown below) is included in your fulfillment package.
How do I set up a wired (Ethernet) network with my Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG?
Simply connect an additional RJ-45 Ethernet cable to the back of your Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG to your computer. You can purchase this additional Ethernet cable at any local electronics store.
The Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG supports which protocols?
The internal LAN connections support multiple protocols:
The external WAN connection supports only TCP/IP.
What connection speeds are supported by the Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG?
Wireless speeds vary depending on signal quality, environmental factors and physical distance.
How do I update my Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG system's firmware?
Firmware upgrades for the Qwest® Advanced Networking Modem with Wireless: 2Wire® 2700 HG are not available at this time.
What is the best placement for my wireless modem?
To receive the highest quality and strongest signal strength, place your wireless modem in an elevated central location with the fewest physical obstructions to the service area. This may also reduce possible environmental effects.
How do I configure my modem for wireless (Wi-Fi) access?
Follow these step-by-step instructions (PDF).
How do I configure my computer for wireless (Wi-Fi) access?
Most portable computers now have ‘out of the box’ wireless support. Select a link below for basic configuration instructions. For specific information on how to configure your computer, please refer to your computer’s documentation or manufacturer.
How can I secure my wireless connection using WEP or WPA?
WEP (Wired Equivalent Privacy) and WPA (Wi-Fi Protected Access) are two ways to help prevent unauthorized wireless access to your modem. Click here for instructions on configuring wireless security.
Is the Apple® Airport wireless device compatible with the modem?
Yes, the Apple Airport complies with the 802.11b and 802.11g standards. If using the WEP security feature, refer to your Apple Airport documentation for special instructions on how to enter the WEP key so it will be compatible.
What can interfere with my wireless signal?
The physical environment can have varying effects on signal strength and the quality of your wireless modem.
How can I solve common wireless connectivity problems?
Click here
for steps on common wireless problems and how to solve them.
How do I get additional support on wireless functionality?
Click here
to contact Qwest Technical support.
How do I make my laptop work both at home and at the office?
You'll need to reconfigure your network settings:
You may also use third-party software (e.g., NetSwitcher®) to switch automatically between different configurations.
What is the valid IP range I can use for my home network?
The valid IP range is "192.168.0.64" through "192.168.0.254". We recommend using the default settings, but IP ranges and LAN subnets can be changed, if necessary.
How do I find out what IP address my computer is using?
For Windows® 95, 98, 98SE, and ME systems:
For Windows NT, 2000, and XP systems:
To obtain your IP address using the Actiontec® Web homepage:
How do I refresh my IP address if I used DHCP to configure my network?
To refresh your IP address, restart your computer.
For Windows 95, 98, 98SE and ME systems:
For Windows NT 4.0, Windows 2000 and XP systems:
Can I run an application located on another computer over the network?
Yes, if the application is designed to run over a network.
Can I play games between computers on my network or on the Internet?
Yes, if the games were designed for multi-player or network play. Check the game documentation.
How can I make the FTP or Web server on my network available to Internet users?
Web server - Enable (PDF) port forwarding and configure (PDF) "Port 80" to your Web server IP address.
FTP server - Enable (PDF) port forwarding and configure (PDF) "Port 21" to the FTP server IP address.
What is NAT and how does it protect my network?
Network Address Translation (NAT) is a level of security that:
Does my Qwest® Advanced Networking Modem with Wireless: 2Wire® 2700 HG act as a firewall?
The Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG utilizes Network Address Translations (NAT), a security barrier between your network and the Internet.
To configure an available onboard firewall:
Can I use an Internet firewall or other security programs with my network?
Yes, you can use a third-party, software-based firewall with the Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG.
Which Virtual Private Networking (VPN) protocols are supported?
The Qwest Advanced Networking Modem with Wireless: 2Wire 2700 HG supports pass-through for IPSec, PPTP and L2TP.
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