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Internet Help

Networking

Static IP Addresses

A static IP address is a unique numeric address that identifies your computer on the Internet. Qwest, as your Internet Service Provider (ISP), can assign a static IP address to be a permanent address for your computer. Learn more.

Wireless

Wireless networking allows you to share one high-speed Internet connection with multiple computers, without wires. To set up and use wireless networking, you'll need a wireless-compatible modem and wireless adapters (when needed).

Learn more about:

Qwest Home Networking™ and Qwest Office Networking® including the:

  • Qwest® Advanced Networking Modem with Wireless: 2Wire® 2701 HG
  • Qwest® Advanced Networking Modem with Wireless: 2Wire® 2700 HG
  • Qwest® Wireless USB Adapter: 2Wire® 802.11g - Silver
  • Qwest® Wireless USB Adapter: 2Wire® 802.11g - Gray
  • Qwest® Wireless Laptop Card: 2Wire® 802.11g

Your modem's wireless features and functionality:

Wired (Ethernet)

Sharing your high-speed Internet connection on a Local Area Network (LAN)
If you have more than one computer at your location, you may share your high-speed Internet connection with additional computers by setting up a LAN.  Here are some resources that may help you.

Before Continuing, You Must Read the Following Information
The links to other Web sites are provided on this page are intended for information only. Qwest does not endorse, warrant or guarantee the information found in these Web pages, documents or links. Qwest has no control over the information found on 3rd third-party sites or provided by 3rd third parties and such information is subject to change without notice to Qwest.  Accordingly, use of the information and links provided below is at the risk of the end user. Also, Qwest cannot and does not warrant that the documentation and instructions are merchantable, free of defects, fit for a particular purpose or non-infringing. The entire risk as to the quality and performance of the links, documentation and instructions is borne by the user. Should the documentation or instructions prove defective in any respect, the user, not Qwest, assumes the entire cost of any service and repair. In no event shall Qwest be liable for any indirect, special, consequential, or incidental damages, including, without limitation, damage to hardware or software, lost profits or loss or damage to data arising out of the use or inability to use the downloaded software, even if Qwest has been advised of the possibility of such damages. You are advised to contact a networking professional to provide assistance in the performance of any tasks described here. When altering a Local Area Network (LAN), it is always possible that aspects of the network that formerly functioned will no longer function after the alteration.

Sharing a high-speed Internet connection on a Local Area Network (LAN)
The following Web sites may help you. Check that any instructions you decide to follow are relevant to your specific situation. If in doubt, we recommend you consult a networking consultant.

Other high-speed Internet connection Sharing Help
The following Web sites may help you. Check that any instructions you decide to follow are relevant to your specific situation.

General Technical Support Web Sites
The following Web sites may help you. Check that any instructions you decide to follow are relevant to your specific situation.

Finding a Network Consultant
In many cases, you may decide it’s best to have a professional set up your high-speed Internet connection so that it can be shared by the computers on your Local Area Network (LAN). Refer to our How to Find and Hire a Network Consultant (PDF) for more information.

Virtual Private Network (VPN)

What is a Virtual Private Network (VPN)?
A virtual private network (VPN) is a secure (private) connection between multiple computers over a shared network infrastructure.
  • The most common use of a VPN is for employees of a company to log in to their employer's network remotely from another location, such as from their home.
  • Data security typically is provided through the use of data encryption/decryption algorithms performed at a secure and trusted location in the network path, either at a customer site or at the edge of the core network.
  • A VPN can be deployed between sites within an enterprise, between enterprises and between remote users and one or more enterprises.
  • Companies utilizing VPNs for their remote workers may require a static IP address.
  • A VPN is ideal for businesses wishing to implement multi-node, any-to-any intranets or extranets to extend connectivity to remote offices/users, trusted business allies and suppliers or customers.
  • Qwest does not block or prohibit protocols that would be used by VPNs.

Does Qwest support VPNs?
No, Qwest does not support VPNs. We will only verify Internet connectivity (wired or wireless). You need to contact your VPN vendor or LAN administrator for help with configuration and support of your VPN.

Other

How do I get help with modem networking?
Information on modem networking is available for the Actiontec® GT701-wg and the Actiontec 1520 and 1524.

Where can I find help with network installation?
Go to the networking installation section.