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Password Management

MSN® Passwords

MSN Client Password Guidelines
A password is a combination of letters and/or numbers used to sign in to your account.

  • Password Rules
    Your password must be at least six characters long. It may contain numbers and/or letters, but don’t include spaces, symbols or international characters.
  • Password Tips
    Like a key, your password restricts access to your account. The foundation of online safety is a strong, secret password. To create a strong password, consider these password tips:
    • Use a random combination of letters and numbers.
    • Never use a password that’s easy to guess; avoid using your birth date, Social Security Number or child's name.
    • Your password shouldn’t contain your e-mail address, your first name or your last name.
    • Never write your password on paper. Use a password that’s easy for you to remember.
    • Don't use actual words from any language. Instead, use combinations of letters that don’t form words.
    • Never send your password by e–mail or in an instant message.
    • Change your password every few months.

How do I change my MSN Client password?

  1. On the MSN menu bar, select Help & Settings, and then select Settings.
  2. Select Personal Information from the left side of your screen.
  3. Select Password. You’ll link to a .NET Passport page with instructions.

How do I change my secret question?

  1. On the MSN menu bar, select Help & Settings, and then select Settings.
  2. On the left, select Personal Information.
  3. Select Secret Question. You’ll link to a .NET Passport page with instructions.